If you wish to return Goods to BEAR for any of the above reasons, please contact us using firstname.lastname@example.org. All Goods returned must be sent using a 'signed for' form of delivery.
BEAR reserves the right to exercise discretion with respect to any returns under these Terms and Conditions. Factors which may be taken into account in the exercise of this discretion include, but are not limited to:
- Any use or enjoyment that you may have already had out of the Goods
- Any characteristics of the Goods which may cause them to deteriorate or expire rapidly
- The fact that the Goods consist of audio or video recordings or computer software and that the packaging has been opened
- Any discounts that may have formed part of the purchase price of the Goods to reflect any lack of quality made known to the Customer at the time of purchase
Such discretion to be exercised only within the confines of the law.