Redemption on Mugs

  • Investors are eligible to redeem their free mug reward within three (3) months of the crowdfunding campaign's completion date and cleared funds.
  • Redemption is subject to availability. Mugs must be redeemed through our online store.
  • Postage is charged at our standard rates. Postage available to UK & Ireland only. Free postage applies for all orders over £25.

Vouchers for Brunch & Free Coffee/Tea

  • Vouchers issued as part of the investment rewards can be used for brunch or coffee within twelve (12) months from the issue date.
  • Vouchers will be digital, and sent to the investor via email.
  • Vouchers will hold a value of £40 to cover the average cost of brunch & coffee for 2 people.
  • Vouchers are non-transferable, cannot be resold, and are only valid for in-store purchases.
  • Any unused voucher value will not be refunded or carried over beyond the expiration date.

Coffee Subscription

  • The coffee subscription reward must be activated within three (3) months from the completion of the crowdfunding campaign and cleared funds.
  • Subscriptions will be fulfilled on a monthly basis starting from the activation date.
  • Investors will be required to sign up to a BEAR coffee subscription, and will be provided a discount code relevant to the amount of months free. Subscriptions can be skipped or cancelled at any time.
  • Subscription postage available to UK & Ireland only.

Investor Discount

  • A 15% discount is available to investors in BEAR while they hold investor status.
  • Investors are eligible to apply for their discount card within three (3) months of the crowdfunding campaign's completion date and cleared funds.
  • Cards will be posted out to investors following individual application. Postage available to UK & Ireland only.
  • The discount is applicable to in-store and online (for online, discount is valid for purchases of coffee, tea and BEAR Merch). Discount NOT applicable to BEAR Gift Cards or recurring purchases (i.e. coffee subscriptions).
  • Investor Discount cannot be combined with other promotions or discounts.

Allocation of Rewards

  • Rewards are allocated based on the total investment amount in this specific pitch.
  • Rewards with a monetary value exceeding £1,000 may impact the amount of Enterprise Investment Scheme (EIS) tax relief you are eligible to claim.

Eligibility and Verification

  • Only verified investors who have completed their investment through the designated crowdfunding platform are eligible for rewards.
  • Identification and proof of investment may be required to redeem rewards.
  • All rewards must be claimed by emailing

Changes and Termination

  • BEAR reserves the right to modify or terminate the reward program at any time without prior notice.
  • In the event of termination, all rewards earned prior to the termination date will still be honoured in accordance with the existing T&Cs.

General Conditions

  • Rewards are non-transferable and cannot be exchanged for cash or other benefits.
  • BEAR is not responsible for any lost, stolen, or damaged rewards once issued.
  • All rewards must be redeemed within the specified timeframes; no extensions will be granted.

Tax Implications

  • Investors are advised to consult with their financial advisor regarding any potential tax implications of receiving rewards.
  • BEAR does not provide tax advice and is not responsible for any tax liabilities that may arise from the receipt of rewards.

Governing Law

  • These T&Cs are governed by and construed in accordance with the laws of the jurisdiction in which BEAR operates.
  • Any disputes arising from or in connection with these T&Cs will be subject to the exclusive jurisdiction of the courts in the relevant jurisdiction.