BEAR Coffee Company Limited Gift Cards Terms & Conditions

GENERAL
These terms and conditions apply to BEAR Gift Cards purchased via our Gift Card Providers Toggle or Shopify in any of our BEAR stores or on https://bemorebear.co  ('BEAR Gift Card' or 'BEAR e-Gift Card', jointly 'BEAR Gift Cards'). By purchasing or using BEAR Gift Cards, you accept these Terms and Conditions. BEAR reserves the right to interpret, modify, or terminate the Terms and Conditions without notice. The most recent Terms and Conditions will always be posted at https://bemorebear.co

BEAR Gift Cards may be redeemed in BEAR stores and online at https://bemorebear.co. You can use the BEAR Gift Card to pay for the full value or part of the value of your selected item(s). If your purchase is not completely covered by your BEAR Gift Card, you can use an additional payment method to complete the purchase. You can always check your current balance in a BEAR store, online at https://giftcards.bemorebear.co or by contacting us on orders@bemorebear.co.


PAYMENT
If you order your BEAR Gift Card(s) online, your order and payment will be processed and dispatched via Toggle. Toggle accepts credit / debit cards as payment for BEAR Gift Cards, and will show up on your bank statement as “BEAR”.


DELIVERY
We aim to deliver BEAR Physical Gift Cards within 3-5 working days from date of order. BEAR will not be liable for any failure or delay in delivery. If you purchase a BEAR e-Gift Card it will be sent to the chosen recipient's email address immediately after the purchase is complete.

You are obligated to provide a correct address for delivery of any physical BEAR Gift Cards. If you order a BEAR e-Gift Card you are obligated to provide a correct email address for delivery. If the address you have provided cannot be confirmed, BEAR reserves the right to withhold the delivery of the BEAR Gift Cards.


VALIDITY
Each online purchase of BEAR Gift Cards is limited to a maximum value of £1,000. The online minimum value for BEAR Gift Cards is £5. Please note that BEAR stores may apply different values than online. You can increase the balance of your physical BEAR Gift Card by purchase of additional credit online at https://giftcards.bemorebear.co/

BEAR Gift Cards are valid for 1 year from the date of the last activation, top-up, or purchase. At the expiry of the validity period, the BEAR Gift Cards cannot be used for purchase, reactivated nor can the unused remaining value be refunded.


RETURNS
If for any reason you need to cancel your order or you require a refund for the gift card you have purchased, we will be able to do this up to 28 days after your order was placed.

When returning items paid for using a BEAR Gift Card, we will refund the appropriate amount back on to your original BEAR Gift Card. If payment was split across multiple methods (i.e. credit card and Gift Card), we will refund the appropriate amount back via each respective method. 


LIMITED LIABILITY
BEAR cannot be held liable for BEAR Gift Cards once activated, which subsequently are lost, stolen, inactivated or damaged. Treat your BEAR Gift Cards as cash.


PRIVACY POLICY
BEAR Coffee Company Limited (t/a BEAR) is acting as the party responsible for all personal data that you provide BEAR with. BEAR therefore has a Privacy Policy outlining how your personal data will be processed and protected. 


CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@bemorebear.co or by mail using the details provided below:

BEAR Head Office
7 Iron Gate
Derby
ENG
DE1 3FJ
United Kingdom

ICO Reference Number: A8918050

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